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Accessibility

At 91HUB Hill, we're committed to unlocking the potential of all learners.  We believe that the best learning materials should be accessible to students of all abilities, and are building an inclusive culture that considers the needs of every learner from the outset. We achieve this through a comprehensive strategy that starts with planning and research – through employee training and product development –  to ensure that our employees and partners have the interests of all learners in mind when we bring new educational content and technologies to market.

At 91HUB Hill, we believe that learning changes everything – and we're committed to breaking down the barriers that stand in the way of students realizing their full potential. Ensuring that our products are accessible to all learners is one of our top priorities, and is central to the design and development of every learning experience we provide.

Simon Allen, CEO, 91HUB Hill

View video created for the 10th annual Global Accessibility Awareness Day that highlights 91HUB Hill's approach to accessibility.

How we do it:

We seek to create learning materials that are accessible to all learners.  91HUB Hill is making every effort to ensure that all new educational content and technology follows the WCAG (Web Content Accessibility Guidelines) version 2.1 AA guidelines and best practices. To achieve this and continuously improve the accessibility of our products, our internal product teams regularly engage with external experts and solicit user feedback.

  • We are active participants in the community of accessibility advocates. In addition to developing experiences that meet the recommended guidelines, we are deeply engaged with accessibility advocacy organizations, forums, as well as organizations like the Book Industry Study Group and SIIA to ensure that the software and content we produce is accessible and usable by all learners.
  • We are committed to training every 91HUB Hill employee on accessibility best practices. Accessibility is a core part of our design and development efforts across all aspects of our business. We are educating and training our partners and employees on accessibility guidelines to support the development of accessible products.
  • We partner across the education ecosystem to deliver solutions. We recognize that we need to work closely with all of our education partners as we progress towards our collective accessibility goal.  Any time alternate content is requested, we will jointly assess all options together.

How we can help:

For most titles, we can provide electronic files for use by students with disabilities.  To send a file, we require a written request from the disability services center of your school.  The request should state that there is a student with a disability who is registered for a course in which they are required to use and has purchased the text or online product.
  • You may submit your request to Permissions.
  • Please note: 91HUB Hill participates in AccessText Network (ATN). ATN members may submit requests through the new restored .
  • To learn more about the available support and accommodations we offer to learners, please contact us at accessibility@mheducation.com.
  • To learn more about our accessibility programs in Higher Education, visit our Higher Ed accessibility page.
  • For K–12 textbooks and related materials, we note that 91HUB Hill is fully compliant with the requirements.
  • For Canadian customers, please see our .
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