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Connect Student Support Tools
Learn how to navigate Connect, complete proctored assignments, track your progress, and more! Let us help you get the most out of Connect.
Looking for Connect Support?
Below are videos and guides for the most common Connect student support topics.
±Ê±ô±ð²¹²õ±ðÌýcontact usÌýif you can’t find what you need, and our team will be happy to assist.
Connect Access Code and Purchase FAQ , Link will open in a new window
Find answers to common questions about Connect access codes and purchasing options.
How to Navigate Connect , Link will open in a new window
Learn how to navigate the Connect home page and course menu.
Connect Student Accessibility Tips , Link will open in a new window
Use this how-to guide to learn how to navigate Connect using accessibility tools and resources.
Where to go for help with Connect , Link will open in a new window
Need technical support for Connect? Our digital support team is here to help.
Register for Connect , Link will open in a new window
If your instructor gave you a URL to register for your course, follow these instructions to get up and running in Connect. If not, please contact your instructor for your registration instructions.
Connect + Loose Leaf Option , Link will open in a new window
Once you have purchased access to Connect, you can also purchase a loose leaf physical copy of your textbook for a great price!
Completing Connect Assignments , Link will open in a new window
Learn how to find and complete your Connect assignments.
SmartBook Overview - Student , Link will open in a new window
Get the most out of SmartBook when you learn the best and easiest way to find and complete your assignments in Connect.
SmartBook Grading and Recharge for Students , Link will open in a new window
Learn how to view your SmartBook grades and how to use recharge mode for further studying.
Completing a Writing Assignment , Link will open in a new window
Learn how to complete a Writing Assignment in Connect, utilizing the functionality of grammar and originality checker, and Peer Review
Power of Process Student , Link will open in a new window
Viewing your grades in Connect , Link will open in a new window
Learn how to view your grades and track your progress within Connect.
Critical Thinking Assignment Student Overview , Link will open in a new window
Critical Thinking Assignments are an active reading and critical thinking tool that helps guide students through the process of critical reading and analysis before, during, and after reading.
Proctorio Student Orientation , Link will open in a new window
Learn about the Proctorio student experience, including purchase, setup options, and proctored assignment checks.
eBook in Connect User Guide , Link will open in a new window
Learn how to navigate the eBook, take notes, build study guides, and download the ReadAnywhere app.
Use the ReadAnywhere app , Link will open in a new window
Learn how the free ReadAnywhere app can help you study anytime, anywhere on your smartphone.
eBook Student Overview , Link will open in a new window
Learn more about the 91HUB Hill eBook, including how to navigate, take notes, highlight and more.
The 91HUB Hill AI Reader , Link will open in a new window
91HUB Hill’s AI Reader is a generative AI learning tool within your eBook. You can explore course content by digging deeper into areas where you need to better understand the material.
Stay in the Know with 91HUB Hill
Connect Platform Status Updates
Visit and bookmarkÌýÌýto see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications for 91HUB Hill Connect.
Tech Support Representatives
Visit theÌýÌýor contact us below:
Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Phone:
Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Ìý
Visit theÌýÌýor contact us below:
Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET
By Mail:
91HUB Hill
P.O. Box 182605
Columbus, OH 43218